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Frequently Asked Questions

What's the Lead time for Made to Measure Curtains?

Standard lead time for our curtains is 4 weeks.  However this is only a guide and sometimes during peak seasons or promotion times this can be extended.  If you need your curtains in a hurry, please do let us kow prior to ordering.

Please tell me about Delivery?

We ship to all UK Mainland addresses via courier, usually UPS, for £8.  Highlands, Islands and Channel Island shipping is available at a surcharge.  If you are unavailable for delivery a calling card will be left and sometimes your parcel will be taken to a local collection point.  If this is inconvenient for you, please let us know prior to ordering and we will amend the carrier. 

Yes we ship internationally, so please email prior to ordering for a price.  Prices do fluctuate and we always aim to give the most competetive price.  Currently our most competetive international courier is DPD. 

Are you able to supply Fire Retardance?

Absolutely!  We have supplied and made curtains for Nurseries and Schools and are happy to provide F.R standard, on our fabrics and linings.  Occasionally it can add a little bit of time to the overall lead time, but not always.  If your order is a large, we don't even charge any extra.  Just email us for a price.

How are the curtains made?

Kiddywinks Curtains are predominantly made by hand.  All fabric is pattern matched to perfection.  Made to measure curtains all have a double 7.5cm or 3" hem, with weighted widths and corners, as curtains tend to drape beautifully with added weight.  All corners are professionally mitred.

How do I clean my curtains?

To keep curtains fresh we recommend that you merely vacuum them while they are still hanging.  This will keep them free from dust.  Some of our fabrics are machine washable on their own, but we would not advise this method of cleaning.  Instead for a more intensive clean, have them professionally dry cleaned.  We cannot however take responsibility for shrinkage or distortion.  Linings and fabrics being made of different materials are likely to react differently to a cleaning process.  Please check with your local dry cleaners for recommendations.

Do you offer other heading styles? 

Yes, just send us an email with your request and we will be happy to give you a quotation.

Do you do interlining?

Yes, absolutely we do and we even recommend it, with some of our linen fabrics.  We standardly use sarille interlining, which is a man made fibre and is the least likely to shrink.

I've got an awkward shaped window and I'm still not sure what to choose?

If you are at all unsure about anything on our website or indeed you are just not sure what to choose, we are happy to advise via phone or email.  If you can send us a phot of your window, that is really helpful.

Do you offer co-ordinating soft furninshings?

Yes, we are happy to do so on request.  We quite often make co-ordinating bedding, pelmets and most popularly cushions.  Just ask for a quotation, if a price is not listed on the website.

I want to make my own curtains, but I'm not sure how much fabric to buy?

No problem, we can calculate this for you, just email us with your request.

I really would like to have my curtains, valance and tiebacks in contrasting fabrics?

That's fine, we are happy to advise which fabrics go well together, especially when they are from the same range, using the same colour pallet.  It can be really effective.

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